1) Information We Collect
A. Information You Provide
When you use our Site, you may provide:
- Contact information: name, email address, phone number (if provided)
- Account information (if applicable): username, password, profile details
- Order information: purchased products, order number, license type (if applicable), invoices/receipts
- Customer support messages: inquiries and attachments you send to us
B. Payment Information
Payments are processed by third-party payment providers. We may receive payment status and transaction identifiers, but we do not store full payment card numbers when payments are handled by third-party processors.
C. Automatically Collected Information
When you browse the Site, we may automatically collect:
- Device and usage data: IP address, browser type, device type, operating system
- Log data: pages visited, time spent, clicks, referring URLs
- Cookies and similar technologies: used for website functionality and analytics
2) How We Use Your Information
We use personal information to:
- Provide digital font downloads and access (including delivery links, license information, and purchase verification)
- Process payments and fulfill orders
- Communicate with you about orders, updates, and support requests
- Provide customer service and resolve issues (download problems, billing questions, licensing questions)
- Improve our Site and services (analytics, troubleshooting, performance)
- Prevent fraud and protect security
- Comply with legal obligations (accounting, tax, and regulatory requirements)
- Send marketing communications where permitted by law (you can opt out at any time)
3) Cookies & Analytics
We may use cookies and similar technologies to:
- keep the Site working properly (login sessions, cart, checkout),
- remember your preferences,
- analyze Site performance and usage.
You can manage cookies via your browser settings. Disabling cookies may affect some Site functions.
4) How We Share Your Information
We may share personal information with trusted third parties only as necessary to operate our business, such as:
- Payment processors to complete transactions
- Website hosting and platform providers to run and secure the Site
- Email/service providers for sending order confirmations and support replies
- Analytics providers to understand site usage and improve performance
We may also disclose information if required by law, court order, or to protect our rights, users, and security.
We do not sell your personal information.
5) Digital Products & License Compliance
Because we sell digital font products:
- We may keep order records to confirm purchases, manage licenses (if applicable), prevent abuse, and provide support.
- We may use reasonable measures to detect fraudulent transactions, unauthorized sharing, or misuse of download links.
6) International Data Transfers
Your information may be transferred to and processed in countries/regions other than where you live, depending on our service providers. We take reasonable steps to protect data during transfers in accordance with applicable laws.
7) Data Retention
We retain personal information only as long as necessary to:
- deliver digital products and provide support,
- maintain required business and tax records,
- prevent fraud and resolve disputes.
When no longer needed, we will delete or anonymize data where feasible.
8) Data Security
We use reasonable administrative, technical, and organizational security measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
9) Your Rights & Choices
Depending on your location and applicable laws, you may have rights to:
- access, correct, or delete your personal information,
- restrict or object to certain processing,
- withdraw consent for marketing.
To exercise your rights, contact us at info@yunxuconvergentech.store.
Marketing opt-out: You can unsubscribe through links in our emails (if provided) or by contacting us.
10) Children’s Privacy
Our Site is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
11) Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated Effective Date. Continued use of the Site means you accept the updated policy.
13) Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
Shenzhen Yunxu Convergent Technology Co., Ltd. (深圳市运旭汇聚科技有限公司)
Address: No. 234, Xin’an Market, Longteng Community, Xixiang Subdistrict, Bao’an District, Shenzhen, China
Email: info@yunxuconvergentech.store
Website: yunxuconvergentech.store
